Privacy Policy

At Chalets d'Shediac, we take the protection of your personal information very seriously. This policy explains how we collect, use, and safeguard your data.

1. Information We Collect

We collect the following information when you book or create an account:

• Full name and contact details (email, phone)
• Billing address
• Booking details (dates, guests, pets)
• Payment information (handled securely by Stripe)

2. How We Use Your Information

Your information is used solely to:

• Process your booking and issue your invoice
• Send confirmations, reminders, and check-in instructions
• Answer your questions or service requests
• Comply with legal and tax obligations

3. Sharing of Information

We never sell or rent your information. Data is only shared with vendors strictly required to deliver the service (Stripe for payments, transactional email provider) and only for purposes tied to your booking.

4. Security and Retention

Your data is stored on secure servers in Canada. We apply appropriate technical (encryption, restricted access) and organizational safeguards. Booking records are kept as long as required by law (notably for tax purposes).

5. Your Rights

You may at any time review, correct, or delete your personal information by contacting us at info@chaletshediac.ca. You can also unsubscribe from our communications at any time.

6. Cookies

Our site uses essential cookies for site functionality (authentication, booking cart, language preference). No advertising or profiling cookies are used.

7. Changes to this Policy

This policy may be updated occasionally. The date of the last revision is shown below.

8. Contact Us

Last updated: June 17, 2026